Privacy Policy

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Effective Date: January 1st, 2025

At Tropos Adventures, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect the following types of information from you:

• Personal Information: This includes your name, email address, phone number, billing address, payment information, and any other details necessary to complete your booking.
• Travel Preferences: Information related to your travel preferences, such as preferred destinations, travel dates, and special requests.
• Health Information: In some cases, we may collect health information to ensure that our tours and treks are suitable for your physical condition.
• Automatically Collected Information: When you visit our website, we may collect information such as your IP address, browser type, operating system, and browsing history through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process Bookings: To facilitate your travel arrangements, process payments, and communicate with you about your bookings.
• Personalize Your Experience: To provide you with personalized travel recommendations and services based on your preferences.
• Communicate with You: To send you important information regarding your booking, trip updates, promotional offers, and newsletters.
• Improve Our Services: To analyze website usage, enhance our services, and improve customer satisfaction.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, accommodation providers, and transportation companies.
• Legal Obligations: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of Tropos Adventures, your information may be transferred as part of the business assets.

4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures to protect your data, including encryption, firewalls, and secure servers. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and request corrections if necessary.
• Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: explore@troposadventures.org