Frequently Asked Questions

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Yes, most international travelers will need a tourist visa to enter Nepal. You can obtain a visa upon arrival at Tribhuvan International Airport in Kathmandu or apply for it in advance at a Nepali consulate or embassy in your country. E-Visas are also available for some nationalities.

You will need a valid passport (with at least 6 months of validity from your entry date), a Nepali visa (or the option to get one upon arrival), proof of travel insurance, and your booking confirmation from Tropos Adventures. We also recommend bringing a few passport-sized photos for your visa or trekking permits.

Yes, certain trekking regions require permits. For example, you may need a TIMS (Trekker’s Information Management System) card, and if you're trekking in national parks like Annapurna or Sagarmatha, you will need entry permits for those regions. Tropos Adventures will assist you in obtaining these permits as part of our service.

You can book your trek or tour directly through our website, or contact us via email or phone. A deposit is required to confirm your booking and full payment must be made before your trip.

We accept major credit cards, bank transfers, and cash payments. Payment details will be provided during the booking process, and we can assist with currency exchange queries if needed.

Yes, you can request changes such as altering your travel dates or upgrading services, subject to availability. Please contact us at least 14 days before your scheduled departure. Modifications may incur additional fees.

If you need to cancel your booking, please notify us as soon as possible. Our cancellation fees are based on the time of cancellation before the trip departure:

• 60 days or more: 90% refund (minus any non-refundable deposits)
• 30 to 59 days: 50% refund
• Less than 30 days: No refund

Please refer to our Return and Refund Policy for detailed information.

We understand that emergencies happen. If you need to cancel due to a personal emergency, we will try to accommodate your situation. However, our refund policy will still apply based on the timing of your cancellation. We highly recommend purchasing travel insurance that covers trip cancellations and unforeseen events.

The fitness level required depends on the trek you choose. Nepal offers a wide range of trekking options, from easy, moderate hikes to more challenging, high-altitude treks. Please consult the specific trek itinerary to assess your fitness requirements, or contact us for guidance.

It is recommended to consult your doctor before traveling to Nepal. Common vaccinations include those for hepatitis A, typhoid, and tetanus. For certain regions, you may also need malaria prophylaxis or other specific vaccinations.

Yes, travel insurance is mandatory for all treks and tours with Tropos Adventures. Your insurance should cover medical emergencies, evacuation (including helicopter evacuation if necessary), trip cancellations, and lost baggage. Please bring proof of insurance with you.

A detailed packing list will be provided once you’ve booked your trip, but generally, you’ll need comfortable trekking boots, layered clothing for varying temperatures, a good-quality sleeping bag, a daypack, personal toiletries, and a water bottle. For high-altitude treks, we recommend thermal clothing, gloves, and a down jacket.

Yes, you can rent trekking gear such as sleeping bags, down jackets, and hiking poles in Kathmandu and Pokhara. We can recommend trusted rental shops if you need equipment.

Accommodations vary depending on the region and trek. In popular trekking areas like Annapurna and Everest, you’ll stay in teahouses that offer basic lodging with shared facilities. In more remote areas, camping may be required, and we will provide all necessary camping gear. In cities like Kathmandu and Pokhara, you’ll stay in comfortable hotels or guesthouses.

Wi-Fi and mobile network coverage may be available in some of the more popular trekking areas, but it is often slow and unreliable. We recommend preparing for limited connectivity during your trek. Our guides will carry emergency communication devices, such as satellite phones, in case of urgent situations.

Meals on the trek typically consist of local Nepali dishes such as dal bhat (rice with lentil soup and vegetables), along with some international options like pasta, soup, and noodles. Teahouses also serve tea, coffee, and snacks. If you have dietary restrictions, please let us know in advance, and we will do our best to accommodate your needs.